Lenovo Premier Support Upgrade, Extended service agreement, parts and labour, 63 months, on-site, response time: NBD, OEM, for ThinkCentre M625q; M70q; M720q; M75q Gen 2; M80q; M920q; ThinkEdge SE30

Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users.Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.