Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
HP 215 Series 1/1/0 Warranty HP 345 / HP 355 Series 1/1/0 Warranty HP 240 / HP 242 / HP 245 Series 1/1/0 Warranty HP 248 / HP340 / HP346 / HP348 / HP350 Series 1/1/0 Warranty HP 250 Series 1/1/0 Warranty HP 255 Series 1/1/0 Warranty HP x2 210 G1 Tablet/ HP 210 Notebook
HP segment
Business
Supplier features
Warranty type
P
Warranty coverage
Post warranty
Support type
Offsite repair
Service method
Depot repair
Response time
Repaired within 3-7 business days
Place of service
Offsite
Logistics options
Courier pick up and return
Duration
1 year
Coverage period
12 month(s)
Coverage details
Standard workdays - 9 hours
Care Pack type
Electronic
Additional information
Excludes external monitor
Technical details
Number of years
1 year(s)
Type
Pick-up&return
Service time (hours x days)
9x5
Compatibility
HP 215 Series 1/1/0 Warranty HP 345 / HP 355 Series 1/1/0 Warranty HP 240 / HP 242 / HP 245 Series 1/1/0 Warranty HP 248 / HP340 / HP346 / HP348 / HP350 Series 1/1/0 Warranty HP 250 Series 1/1/0 Warranty HP 255 Series 1/1/0 Warranty HP x2 210 G1 Tablet/ HP 210 Notebook
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